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Teamviewer users are being hacked worldwide!

5/6/2016

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Recently Teamviewer users have been hacked worldwide.
​This is a major security issue!

All clients off Marcel Grootveld B.V. will be upgraded to the highest security level.
  • Latest upgrade/update Teamviewer client
  • Strong password (unique for each system)
  • Disable Random password (for spontaneous access)
  • Remove additional passwords (other users who had access before)
  • Whitelist (only access for those who are in the list)
  • Two-factor authentication
  • Check connection log-file (check unauthorised access)
  • Storing password encrypted
  • Teamviewer settings will be password protected

Teamviewer company also added new security features (since 3/6/2016):
  • Trusted Devices (e-mail approval for accessing Teamviewer for the first time)
  • Data Integrity (monitoring user's account activity on unusual behavior)

The security upgrade is free for customers with one of the following services:
  • Mayday
  • Premium support
  • Maintenance subscription
  • System management
  • Virtual System management

Action required for customers without subscription!

Customers without any of above services are STRONGLY recommended to do one of the following:
  • Remove Teamviewer
  • Upgrade subscription to Premium Support (or higher)

When Teamviewer is removed, it is only possible to have remote support during business hours.
It is not possible to access your pc unattended.
For each session Teamviewer QuickSupport must be downloaded from my website.
QuickSupport will not be installed on your machine (only run) and after closing the session it is removed.

Upgrading to Premium Support gives you the highest security and all support request are cheaper. Premium Support cost Naf 10 per month / per pc.
For more info visit my support website here!


​The strength of the protection is as strong as the weakest link!

Other users, (e.g. accountants, colleagues, work from home), who had access before, don't have access anymore.
Adding an additional user cost Naf 120 per user. (one-off)
This user will be visit in person to enable two-factor authentication.


​How to uninstall Teamviewer from your pc?

Step 1:
Go to the Teamviewer icon next to the time. Click right and select "Exit Teamviewer"
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Step 2:
Go to Control Panel and select "Uninstall a program"
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Step 3:
Select "Teamviewer" and press "Uninstall"
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​If you have any questions? Please feel free to ask me!

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